Terms & Conditions

ARRIVAL TIME
For group lessons, semi-privates and privates (excluding ‘Learn to Ride’ packages) riders need to arrive a ½ hour prior to the start of the lesson to groom and tack up their horse

RIDER’S BOOTS
Riders must wear a proper hard-soled boot with a minimum 1/2″ heel and maximum 2″ heel. No running shoes or platform boots are allowed. No open-toed shoes allowed in the barn area

RIDER’S HELMET
All riders must wear approved ASTM helmets. Approved helmets are available to borrow, but RCRA does not guaranteed their fit or safety. RCRA recommends each rider buy their own approved ASTM helmet.

PAYMENT POLICY
Payment for lesson/lesson packages is required prior to the start of the lesson/lesson package

CANCELLATION POLICY
If a lesson is cancelled at least 24 hours prior to the scheduled lesson and re-booked to another time and day within the next week there will be no charge for the cancelled lesson. Otherwise payment is due for a cancelled lesson. If a student is regularly absent from his or her class, their spot may be forfeited

PACKAGES
Packages are non-refundable and non-transferable

NSF CHEQUES
For any cheque returned NSF by your bank a $50.00 NSF Administration charge will be applied to your account.

For any questions, comments or to join RCRA as a new or advanced rider please contact us

anytime via email or phone: 905-898-7743
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